Max FAQs
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| What are Maximum Messages? |
| Maximum Messages® are continuous custom audio messages specially created and produced exclusively for your company's telephone hold line...either to promote your products and/or services, or to simply let callers know they're not forgotten. |
| How does the cost of Maximum Messages
compare to other types of advertising? |
Where other types of advertising will cost your company thousands of dollars on a monthly basis, Maximum Messages will provide you with a more direct and detailed form of advertising coverage -- on a continual basis -- for a fraction of the cost! |
| What's wrong with playing a radio station on my company's hold line? |
Running a radio station on your hold line presents several problems:
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It's annoying...not everyone likes the kind of music your favorite station plays.
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It can actually cost you business...what if your callers hear an advertisement for your competition?
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It's ILLEGAL...playing unlicensed music, such as radio stations, compact discs or tapes is considered 'illegal broadcast' by the Federal Communications Commission. Fines can be levied by ASCAP (American Society of Composers, Authors and Publishers) or BMI (Broadcast Music, Inc.) for unauthorized reproduction and unpaid royalties.
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| Do I have to sign a lengthy contract to have Maximum Messages service? |
No. You can update your Maximum Messages whenever you'd like, either on a regular recurring service schedule to coincide with your advertising or marketing changes, or, if you prefer, you can update on an as-needed basis. Either way, you'll always have customized Maximum Messages on your company's hold line. |
| Who writes the script for my Maximum
Messages? |
We do. The MaxCom Team will work with you, one-on-one, to create effective, customized on-hold Maximum Messages. You simply tell us about your company, tell us what type of voice or voices you prefer, tell us what type of music you prefer. We'll do the rest! |
| What type of telephone
equipment will I need to have Maximum
Messages? |
If your telephone system is M.O.H. (Music On Hold) capable, you're ready to have Maximum Messages. Our state-of-the-art digital playback equipment ensures the highest quality sound reproduction on your hold line.
Even if you don't have a telephone system, but instead, have one, two, three, or four line telephones, we can still provide you with custom on-hold Maximum Messages with the same state-of-the-art digital equipment utilizing the latest adapter technology. |
| What other types of audio production
services are offered by MaxCom? |
In addition to our popular Maximum Messages® custom on-hold productions, we also specialize in:
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